When you look at a holiday brochure for a coach trip you may well see some different types of terminology. It is worth noting that whilst they may seem similar they can mean very different things.
What Coach Trip Orientation Tour Mean?
An orientation tour is likely to be a tour led by the Tour Manager who is with the group and not by a local guide. As a Tour Manager taking groups I am not legally allowed to guide tours of places that I am visiting with the group unless I am a qualified guide for that area. For example, I cannot lead a tour of London because I am not a Blue Badge guide. Becoming a qualified guide generally involves lots of hard work, study, exam and of course expense.
Once these trained guides are qualified the rates that they charge are generally set by the guide licensing agency and they are able to start earning back some of the money they spent training.
This applies to most cities and localities that coach trips visit on holiday. Each city and locality will likely have their own trained guides who are experts in that particular area, having spent a long time learning all the history and knowledge that any visitor might want to know.
This often applies to particular attractions and museums. A Tour Manager going to the Hermitage Museum in St Petersburg for example is not allowed to take the group around the museum, the group has to go with a museum guide who are specialists in the museum and it’s treasures.
As such when you see that a tour is an orientation tour it means it will not be run by a local guide because this is the only type of tour a Tour Manager is allowed to do when visiting cities etc. These tours are supposed to be just about orientation, giving details of where things are rather than what things are. They are supposed to be about things like how to get to attractions, how to get around, where shops such as pharmacies are, how to use the local transport and to help find things that you might want to visit, do or places to eat at.
They are not supposed to be full of historical information, cultural information and detailed facts about the place you are visiting because that would make them a tour.
Of course this a bit of a grey area.
I have certainly done orientation tours and included some aspects of history and culture, because learning that sort of information is what I love doing before a tour. However, I haven’t given a blow by blow historical account of the city, town or area and I haven’t spoken in length about the history of any particular building or monument.
Likewise I have also done orientation tours which have been focussed around where things are. Showing the nearest cashpoint machines, pharmacies, supermarket, bus stop, train station and all that more practical type of information.
Things to Consider About An Orientation Tour
My point really is that if you see “orientation tour” on the description of what is included in your coach holiday, don’t expect a full blown tour with a local guide. You are not going to get that.
You should really expect an orientation tour focussing on what is nearby and how to get around – anything more than that is a bonus.
Over the years I have seen companies move away from using local guides with some companies now expecting the Tour Managers to do all the guiding for all the excursions and all the commentary on the coach as well for the duration of the coach trip. Given the coach trip can be a couple of weeks that’s quite a long time!
It seems clear that they have been doing this as a matter of cost saving. Logistically it can also be quite challenging to sort out local guides, confirm all their details, sort out with them where the tour needs to go and what you need to see. Each local guide has a different way of doing things which can also be challenging as a Tour Manager to deal with.
No tour is generally the same when you use a local guide in the same way that each Tour Manager is different. I have worked with my fair share of local guides who weren’t great and I have even sent some of them home.
That said a local guide is generally a local expert, able to give much more in depth information into a place, museum or an area. Often they will have personal experience and stories to add into their tour which I think always helps.
A good local guide can help you see a place in a new way and having done tours to the same places with different guides I have really noticed all these differences and learned a great deal accordingly.
From a tour point of view it can be quite monotonous if the only voice you are hearing is that of the Tour Manager. If they are doing all the guiding, all the coach commentary and all the practical information about the coach holiday as well that is certainly a lot of talking.
A local guide can add a change of voice, a change of tempo and a change of focus and interest.
If you see several “orientation tours” on your coach trip brochure it might be worth asking a bit more about this.
Infact it might be worth asking more about who will be doing the guiding for your coach trip whatever the wording on the brochure says.
Over 25 years of taking coach trip holidays I have seen guests experience all sorts of issues. Check out my article on 10 Things You Need to Know to avoid experiencing these issues too.
Want to Have A Look At Some Coach Trip Brochures?
Have a look at these companies which I know quite well.