
Work With Me
Work with Me
Below are the services I offer but first it’s probably helpful to outline my way of working;
- I am practical and pragmatic so any suggestions for improvements are based on realistic approaches that aren’t going to cost a fortune.
- My feedback is designed to be helpful and lead to improvements that will benefit your customer experience and your bottom line.
- My approach is based on continuous improvement.
- I love helping people and this is all about using my years of experience to help your business/organization do even better.

Work With Me
Professional Destination Review
Are you looking for a comprehensive review of what it’s like for travellers to experience your destination?
My destination review includes the following;
- How to get to your destination
- How to get around
- Things to do
- Places to eat
- Where to stay
- Any tips or tricks to help travellers
Think of this like an incredibly detailed mystery shop of what it is like for visitors to experience your destination, and all the aspects that contribute towards their overall experience.
My report comes with any suggestions for improvements. These are realistic and affordable based on my practical and pragmatic approach.
As with all my services, it comes with a full money-back guarantee. It’s very simple – if you don’t find the information I provide genuinely useful I will refund my service fee in full (this excludes any travel, accommodation, or activity expenses)

Work With Me
Professional Hotel Review
I have spent more than 10 years staying in hotels all over the world. (That’s 10 years of my life actually staying in hotels – I’ve been travelling for over 36 years)
My hotel review service includes;
- Review of online information about your hotel
- Experience of getting to your hotel
- Review of every aspect of the hotel stay from the room to hotel facilities and services
- Review of the post-stay experience and follow-up
Think of this service like an incredibly detailed mystery shop of what it’s like to stay in your hotel, and use everything there.
My report comes with any suggestions for improvements. These are realistic and affordable based on my practical and pragmatic approach.
As with all my services, it comes with a full money-back guarantee. It’s very simple – if you don’t find the information I provide genuinely useful I will refund my service fee in full (this excludes any travel, accommodation, or activity expenses)

Work With Me
Professional Activity Review
My activity review includes the following;
- Review the online information relating to the activity
- Review of pre-activity information and preparation
- Detailed activity review
- Review of the post-activity follow-up
Think of this like a very detailed mystery shop of your experience from beginning to end.
My report comes with any suggestions for improvements. These are realistic and affordable based on my practical and pragmatic approach.
As with all my services, it comes with a full money-back guarantee. It’s very simple – if you don’t find the information I provide genuinely useful I will refund my service fee in full (this excludes any travel, accommodation, or activity expenses)

Work With Me
Professional Coach Holiday Review
Coach holidays are my passion – I’ve worked as a Tour Manager for over 36 years and have taken over 9,500 people on holidays all over the world.
My review service covers the following;
- The online details and how they compare to the tour experience including pacing and fitness requirements.
- The booking process and pre-trip information including how this compares with the holiday delivered.
- Travel arrangements including luggage handling, transfers, coaches, and drivers. Everything from how long luggage takes to arrive at rooms to how clean the coaches are, how often there are comfort breaks, and the service provided by drivers.
- The hotel experience for each hotel used including check-in, facilities, guest information, meals provided including quality audit of group meals.
- Review of all local suppliers including local guides with feedback on commentary and information provided, tour coverage, tour pace, and the reaction of clients.
- A detailed review of the itinerary with feedback on what was delivered, full and detailed timings for each day including pacing, free time, and information provided to travellers about the itinerary.
- A detailed review of each excursion whether included or optional including all the timings, review of any included meals or activities, routes taken, and commentary given or local guides used.
- Review of the Tour Manager including details of commentary, how the tour was run, any adjustments made to the tour, any potential issues, positive points to highlight, and their delivery of the holiday experience.
- Review of the follow-up after the tour.
Think of this like an incredibly detailed mystery shop that gives you an insight you couldn’t get any other way into the tour experience for your passengers. It’s a great way to ensure that the quality you promise guests is being delivered. It’s also a fantastic way to get incredibly valuable feedback – everything from what guides talked about to supplier reviews.
My report comes with any suggestions for improvements. These are realistic and affordable based on my practical and pragmatic approach.
As with all my services, it comes with a full money-back guarantee. It’s very simple – if you don’t find the information I provide genuinely useful I will refund my service fee in full (this excludes any travel, accommodation, or activity expenses)
Work with Me
Why Me?
- I have spent over 36 years working as a Tour Manager for several different coach holiday companies.
- I have taken over 9,500 guests on tours all over the world – everything from private tours to special events.
- I have also trained new Tour Managers and taken over tours where there has been a problem or an issue (ie coach accident).
- Previously I have worked as a project manager, bringing process and structure to third sector organisations and I have also used Lean methodologies to help improve healthcare structures.
- I’ve also spent over 10 actual years staying in hotels all over the world.
Pricing
Pricing is based on a straightforward daily fee. This is as follows;
1-3 Days – £350 per day
4-6 Days – £325 per day
6 – 10 Days – £300 per day
This includes all the research and reporting.
This does not include any accommodation, transport, experience, activity, or meal costs. These can be invoiced separately or provided by you.
The daily fee is payable each day including the day I leave home and the day I return home.
Please contact me to check availability and agree dates.
Money Back Guarantee
My services all come with a straightforward and no-quibble money-back guarantee.
If you do not find the feedback genuinely useful then I will refund all of the daily fees.

Work With Me
Other Services
Article Writing
I’ve written every single article on this website (currently 204), plus 25 pages of content as well. I have also written a number of guest posts.
I specialise in travel related content including;
- Travel product reviews
- Destination guides
- Roundup articles
- Travel tips and advice based on my +36 years of travel experience
I am happy to supply travel articles to suit your requirements for you to use anywhere you wish. (I do not accept paid posts on my website)
Fees depend on the length of the article required and the amount of research needed. My daily fee as a writer is £250.
Work with Me
More Information
Read more about my experience on my About Melanie page
Check my LinkedIn profile
Work with Me – Get in Touch
Send me an email
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Work with Me – details of the travel review services I provide to destinations, hotels, and holiday companies