Plaza Premium Lounge Heathrow Terminal 5 – All You Need to Know

Last updated on March 2nd, 2026 at 11:26 am

If you’re flying from London you might be thinking of using the Plaza Premium Lounge Heathrow Terminal 5.

I’ve used this lounge myself and in this review I’ll show you exactly what to expect, how to access it, what the food and facilities are like, and whether it’s good value for money.

I visited using my Priority Pass membership.

Plaza Premium Lounge Heathrow Terminal 5

Instant Verdict – Is This Lounge Good with Priority Pass?

⭐ My Rating: 6/10 (Priority Pass Value)

✔️ Hot and cold buffet available all day
✔️ Good views from the lounge
✔️ Fully tended bar service
❌ Very busy due to limited lounges in the terminal
❌ You cannot prebook this lounge through Priority Pass

Best For: Priority Pass holders, business travellers
Not Ideal For: Peak time travel

Plaza Premium Heathrow Terminal 5

Plaza Premium Lounge Heathrow Terminal 5

Where Is the Plaza Lounge & How Do You Access It?

Location

The Plaza Lounge is located airside in Heathrow Terminal 5, on the ground level.

Head through the North end security area and then take the escalators or lift downstairs.

Then walk to the end of the terminal building. The entrance is beside Gate A7

Plaza Premium Lounge Heathrow Terminal 5

How To Buy Access to the Plaza Lounge Terminal 5

Book Direct	Book 3rd Party	Priority Pass
£40 for 3 hours	£40.85 with my Holidayextras Discount for 3 hours £38 with LoungePair for a refundable lounge pass	£20.60 with Priority Pass Standard Plus (10 included visits)

If you’re deciding how to enter, here’s the simple takeaway: Priority Pass is usually the best value if you’ll use lounges more than once or twice per year, while third-party passes can work well for one-off trips.

The Plaza Lounge is a paid entry lounge. This means you can access it whatever airline you are flying with and whatever type of class you are flying.

You can either;

• Buy access directly on the Plaza Premium – £44.12 per adult for a 2 hour stay
• Buy access through via my discount code at Holidayextras – £38.70 for 3 hours guaranteed entry
• Access via an airport lounges membership scheme such as Priority Pass. The cost to enter depends on your membership level.

Plaza Premium Lounge Heathrow Terminal 5

Using Priority Pass In This Lounge

This lounge accepts Priority Pass, which is usually the best value way to get access. My entry to this lounge cost me £20.60 as I used one of my included 10 visits with Standard Plus Membership.

You cannot prebook the Plaza Lounge through Priority Pass which means at peak times you are less likely to be able to access this lounge.

I had no problem accessing this lounge myself, but the airport and the lounge were very busy.

👍 Compare Priority Pass Membership Options 👍

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Plaza Premium Heathrow Terminal 5 (image courtesy of Plaza Premium)

Plaza Premium Lounge Heathrow Terminal 5

Inside the Lounge – My Experience

The Plaza Premium at Heathrow Terminal 5 is set around the corner of the terminal building.

Inside, you’ll find:

• Armchairs
• Some sofa seating – this area is generally reserved for guests booking direct
• Seating at the bar
• Good views across the airport apron and runway areas

The lounge is set around the corner of the building so the overall space is limited.

When I went to access the lounge I was told there might not be a seat – that’s a first! I thought the whole point of using a lounge was to be comfortable.

I visited when the lounge was almost completely full, so this review reflects what it’s like in real-world conditions rather than a quiet off-peak snapshot. I have to be honest and say that this lounge was so full that I eventually gave up and went to Wagamama for a meal instead.

Plaza Premium Lounge Heathrow Terminal 5

Food & Drinks – What’s Included?

Drinks

Priority Pass guests have access to:

• Hot drinks available from the coffee machine
• Fully tended bar service with full drinks menu
• Premium drinks such as Champagne or Prosecco are available for an extra charge

When I visited the bar staff were having trouble keeping up with the demand for drinks – they were working under very difficult conditions.

Cold Buffet

There was a small selection of cold food and salad available on the buffet.

It was so busy that it was nearly impossible to keep the buffet fully stocked.

Hot Food

There were only a couple of hot dishes available on the buffet. There was only 1 or 2 options for vegetarians available.

• Meat pasta
• Curry dish
• Noodles

Seating, WiFi & Facilities

Feature	Available	Notes
WiFi	✅	Reliable for browsing
Power Sockets	✅	Near most seats around the outside of the lounge, with sockets on wall and dividers
Showers	✅	1 shower available for an extra charge
Alcohol	✅	Fully tended bar service

Is This Lounge Right for You?

✅ Perfect If You Are:

• A Priority Pass member
• Looking to do some work
• Wanting a shower
• Wanting some food and drink included

❌ Not Ideal If You Are:

• Looking for a luxury experience
• Needing guaranteed quiet space
• Travelling at peak times
• Are vegetarian or vegan

Best Priority Pass Lounges in Heathrow Terminal 5

Lounge	PP Access	Food	Crowds	Showers	Rating
Plaza Premium	✅	⭐⭐⭐	High at peak times	✅	6.00
Aspire Lounge	✅	⭐⭐⭐	High at peak times	✅	7.00

Is Priority Pass Worth It at Heathrow Terminal 5?

For most travellers, the answer to that is yes but only if you can prebook the Aspire Lounge in Terminal 5.

Here’s why:

• Walk-in price: +£40
• Priority Pass visit with Standard Plus Membership (and my readers discount) £20.60
• Food + drinks + comfort: Included

If you use this lounge just twice per year, Priority Pass often pays for itself.

For regular flyers, it’s one of the easiest ways to save money at Heathrow.

Plaza Premium Lounge T5 FAQs

Plaza Premium Lounge Heathrow Terminal 5 – Final Verdict

The Plaza Premium Lounge is a small improvement on being in the busy terminal area, especially if you want to do some work.

Personally I would avoid this lounge if it is at capacity as the experience isn’t premium. If I was visiting Heathrow I would prebook the Aspire Lounge to guarantee entry.

Want to use this lounge yourself?

Related Heathrow Terminal 5 Resources

• Aspire Lounge London Heathrow Terminal 5 Review